Please read our policies carefully before placing your order. By purchasing from us, you agree to the terms below.
Shipping Policy
We proudly ship worldwide.
Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays).
During launches, sales, or holidays, processing times may be slightly longer.
Shipping Time
Shipping times vary by location:
Domestic: 3–7 business days
International: 7–21 business days
Shipping times are estimates and may vary due to customs or carrier delays.
Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Customs & Duties
International customers are responsible for any customs fees, import duties, or taxes required by their country
Refund & Return Policy
We want you to love your dress 🤍
Returns
We accept returns within 14 days of delivery (or adjust to your preference).
Items must be:
Unworn
Unwashed
In original condition
With all original tags attached
We reserve the right to refuse returns that show signs of wear.
Non-Returnable Items
Sale items
Pre-order items
Custom or made-to-measure pieces
Gift cards
Refunds
Once your return is received and inspected, we will notify you.
Approved refunds will be issued to your original payment method within 5–10 business days.
Original shipping costs are non-refundable.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Exchanges
We currently do not offer direct exchanges.
If you need a different size, please return your item (if eligible) and place a new order.
