Pre-Order Terms

Some of our dresses are available as pre-order to ensure exclusive production and limited quantities.


By placing a pre-order, you agree to the following:

Estimated shipping dates are clearly stated on the product page.
Production timelines are estimates and may occasionally shift.
Pre-order items cannot be cancelled once production has begun.
Pre-order items are not eligible for refunds unless faulty.


If your order includes both in-stock and pre-order items, your order may ship together once all items are ready.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

Your order number
Clear photos of the item and packaging


We will resolve the issue as quickly as possible.